Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Wednesday, February 11, 2015

Mr. Electric of Tampa Bay: Frequently Asked Questions

Have a question about electrical repair, diagnosis installation? You’re not the only one. It’s normal to be unsure of a specific electrical term or procedure and as a matter of fact, we encourage questions. See below to find out what your friends and neighbors have asked us:


Can you tell me exactly how much this electrical job will cost me?

In our years of experience, we have found that our customers prefer an accurate price based on their exact electrical issue. Most phone quotes are subject to change once the technician sees the job and we don't think that is fair to you. By allowing us to diagnose the problem in person, you will know exactly what it will cost to get the job done before we begin work.

Is my aluminum wiring safe?
Aluminum wiring itself is not dangerous to have in your house. The issue with aluminum wiring is in faulty terminations either in receptacles and switches, or light fixtures and equipment. Due to expansion and contraction of the conductor itself and the fact that aluminum will oxidize over time, heat can be generated at points where the aluminum wiring is improperly terminated.

How can I save energy in my office?
The quickest and easiest way to save energy in any building is by making sure your lighting system is as efficient as possible. There are many options available to make your lighting more efficient, from retrofitting existing fluorescent fixtures, to replacing old fixtures with new energy efficient solutions.

Still having trouble finding an answer to your question? Ask the experts at Mr. Electric of Tampa Bay. Simply click here and fill out the form or give us a call today at (813) 314-7160.

Monday, December 8, 2014

Our Code of Values

At Mr. Electric, we stress the importance of a Code of Values to ensure that you are receiving the highest quality of work. These values don’t just outline how we work in a professional environment, but also how we live our daily lives. See below for details:

Respect
  • Treating others as we would like to be treated has been instilled in our lives since grade school, but it is vital in maintaining positive relationships.
  • Listening with the intent to understand what is being said and responding in a timely fashion.
  • Acknowledging everyone as right from their own perspective.

Integrity
  • We only make agreements that we are willing, able and intend to keep. Potentially broken agreements are communicated at the first appropriate opportunity to all parties involved.
  • Operating in a responsible manner: “above the line.”
  • Never saying anything about anyone that we would not say to him or her directly.

Customer Focus
  • Continuously striving to maximize internal and external customer loyalty.
  • Making our best effort to understand and appreciate the customer’s needs in every situation.

Having Fun In The Process!

Standing by these values helps our business and our relationships to expand and succeed. Not only are our expert electricians skilled & professionally trained, but we put customer service as our top priority. Got an electrical problem, let us handle it! We make the whole thing easy for you! If you're in need of an electrician, there is no one better to call... call Mr. Electric today!

Tuesday, October 7, 2014

Mr. Electric of Tampa Bay - Expert Electrical Service

Mr. Electric is one of the largest and fastest growing full service electrical services companies in the world. Each day, we serve the electrical service and repair needs of thousands of residential and commercial customers around the globe.


Our customers love us not only for our knowledge and expertise, but also for our quick, on-time response, and our top-notch level of service. We take the time to ensure that all of our customers are completely satisfied with our services from the beginning of the project to the end and this is why we list customer service as our top priority.


For more information about Mr. Electric of Tampa Bay and the services we offer, watch our short video below!

Need your job done right? Give us a call today at (813) 314-7160 and let the professionals at Mr. Electric of Tampa Bay stop by to diagnose and repair all of your electrical problems.